New York State Department of Public Service





- Matter Master: 09-02500/10-C-0202
Matter Number: 09-02500 Case Number: 10-C-0202
Industry Affected: Communication Company/Organization:
Verizon New York Inc.
Matter Type: Investigation Matter Subtype: Company Specific
Expand Related Matter/Case No:

Document Type: Document Classification Help
Sr.No.Date Filed Document Type Document Title Filing On Behalf Of Filing No. File Name  File Size
11/26/2017 DoctypeOrders DocTitleOrder Granting Waiver Requests FilingCompanyPublic Service Commission73 DocName562 10-C-0202.pdf DocSize219.6 KB
210/5/2016 DoctypeComments DocTitleReply of Verizon New York Inc. to the Comments of Attorney General Eric T. Schneiderman FilingCompanyVerizon New York Inc.72 DocName161005 Reply Filing.pdf DocSize27.73 KB
310/3/2016 DoctypeComments DocTitleComments of the New York Attorney General FilingCompanyNew York State Office of The Attorney General71 DocName10-3-16 NYAG Comments.pdf DocSize30.31 KB
49/21/2016 DoctypeNotices DocTitle10-C-0202 Notice Seeking Comment  FilingCompanyPublic Service Commission70 DocName10-C-0202 Notice Seeking Comment .pdf DocSize160.38 KB
58/1/2016 DoctypePetitions DocTitlePetition of Verizon New York Inc. for a Waiver of Certain Performance Standards under the Company's Service Quality Improvement Plan for the Months of April - June 2016 FilingCompanyVerizon New York Inc.69 DocName160801 Waiver Petition.pdf DocSize238.62 KB
65/2/2016 DoctypeCorrespondence DocTitleLetter Regarding March OOS Miss in New York City FilingCompanyVerizon New York Inc.68 DocNameVerizon_Letter_to_K_Geduldig_Re_March_OOS_Miss_in_NYC.pdf DocSize221.43 KB
72/24/2016 DoctypeMotions DocTitleRequest for Exception from Disclosure FilingCompanyVerizon New York Inc.67 DocName160224 Confidentiality Request (Staff Request).pdf DocSize30.39 KB
82/24/2016 DoctypeReports DocTitle160224 Redacted Company Region - CTRR OOS24 SA48 MTTR - Adjust Unadjust FilingCompanyVerizon New York Inc.67 DocName160224 Redacted Company Region - CTRR OOS24 SA48 MTTR - Adjust Unadjust.pdf DocSize93.63 KB
92/23/2016 DoctypeReports DocTitle160223 Redacted Company Region - CTRR OOS24 SA48 MTTR - Adjust & Unadjust FilingCompanyVerizon New York Inc.66 DocName160223 Redacted Company Region - CTRR OOS24 SA48 MTTR - Adjust & Unadjust.pdf DocSize100.82 KB
102/23/2016 DoctypeReports DocTitle160223 Confidentiality Request (Staff Request) FilingCompanyVerizon New York Inc.66 DocName160223 Confidentiality Request (Staff Request).pdf DocSize30.38 KB
114/17/2015 DoctypeCorrespondence DocTitleLetter to Staff regarding OOS>24 Miss in NYS FilingCompanyVerizon New York Inc.65 DocNameLetter to Staff re OOS24 Miss in NYC.pdf DocSize47.76 KB
124/16/2015 DoctypeMotions DocTitleRequest for Exception from Disclosure FilingCompanyVerizon New York Inc.64 DocName150416 Confidentiality Request.pdf DocSize43.54 KB
134/16/2015 DoctypeReports DocTitle150416 Response to Staff (Redacted) FilingCompanyVerizon New York Inc.64 DocName150416 Response to Staff (Redacted).pdf DocSize7.87 KB
1410/9/2014 DoctypeReports DocTitleResponse to Staff Request FilingCompanyVerizon New York Inc.63 DocName141009 Request for Confidential Treatment.pdf DocSize30.35 KB
155/6/2014 DoctypeLetters DocTitleResponse to Staff FilingCompanyVerizon New York Inc.62 DocName140429.Verizon Response Letter.pdf DocSize50.3 KB
165/1/2014 DoctypeMotions DocTitleRequest for exception from disclosure FilingCompanyVerizon New York Inc.61 DocName140430 Trade Secret Ltr.pdf DocSize22.46 KB
172/7/2014 DoctypeCorrespondence DocTitleVerizon's Letter Regarding its OOS 24 Performance in NYC in January 2014 FilingCompanyVerizon New York Inc.60 DocName140207 Letter to PSC re Jan OOS24.pdf DocSize20.86 KB
188/23/2013 DoctypeCorrespondence DocTitleVerizon's Letter Regarding its OOS 24 Performance in NYC in July 2013. FilingCompanyVerizon New York Inc.59 DocName130823 Letter to PSC re July OOS24.pdf DocSize22.01 KB
195/17/2013 DoctypeReports DocTitleVerizon New York Inc., Quality of Service Provided by Local Exchange Companies in New York State, First Quarter 2013 Service Quality Report FilingCompanyPublic Service Commission58 DocName501_13c0161 Report FINAL.pdf DocSize223.59 KB
205/15/2013 DoctypeCorrespondence DocTitleLetter from James J. Gerace regarding OOS-24 performance in New York City from January to April 2013 FilingCompanyVerizon New York Inc.57 DocName130515 Letter from J Gerace Regarding SQIP.pdf DocSize34.95 KB
214/19/2013 DoctypeOrders DocTitleVerizon Service Quality Improvement Plan, Order Granting Request FilingCompanyPublic Service Commission56 DocName501_10c0202.pdf DocSize25.01 KB
222/28/2013 DoctypePetitions DocTitlePetition of Verizon New York Inc. for a Waiver of Certain Fourth-Quarter 2012 Results under the Service Quality Improvement Plan FilingCompanyVerizon New York Inc.55 DocName130228 Petition for a Waiver.pdf DocSize208.75 KB
232/28/2013 DoctypePetitions DocTitleAppendices to Petition for Waiver FilingCompanyVerizon New York Inc.55 DocName130228 Petition for a Waiver (APPENDICES).pdf DocSize326.01 KB
242/25/2013 DoctypeComments DocTitleComments of Verizon New York Inc. on Proposed Changes in the Regulation of the Quality of Service Provided to Core and Small Business Customers FilingCompanyVerizon New York Inc.54 DocName130225 Verizon Comments.pdf DocSize178.27 KB
252/8/2013 DoctypeRulings DocTitleVerizon New York Inc., Ruling on Extension of Time. FilingCompanyPublic Service Commission53 DocName10c0202 Extension Letter.pdf DocSize24.37 KB
262/7/2013 DoctypeCorrespondence DocTitleVerizon Request for Extension FilingCompanyVerizon New York Inc.52 DocName130207 Extension Request.pdf DocSize111.64 KB
271/18/2013 DoctypeOrders DocTitleVerizon New York Inc., Order Resolving Petition and Requiring Further Investigation FilingCompanyPublic Service Commission51 DocName501B_10c0202.pdf DocSize73.73 KB
281/18/2013 DoctypeNotices DocTitleVerizon New York Inc., Notice Requesting Comments on Tariff Modifications and Business Lines FilingCompanyPublic Service Commission50 DocName501A_10c0202.pdf DocSize50 KB
2912/10/2012 DoctypeLetters DocTitleVerizon New York Inc., Letter to Mr. James J. Gerace, President, New York Region, from Jaclyn A. Brilling, Secretary, Regarding Service Quality Improvement Plan FilingCompanyPublic Service Commission49 DocName10-C-0202 Gerace.pdf DocSize39.26 KB
3011/28/2012 DoctypeReports DocTitleVerizon New York Inc., Service Quality Improvement Plan, Order to Show Cause FilingCompanyPublic Service Commission48 DocName565_10c0202.pdf DocSize27.35 KB
3111/26/2012 DoctypeComments DocTitleLetter from James J. Gerace regarding OOS-24 performance in New York City in July 2012 FilingCompanyVerizon New York Inc.47 DocName121126 Gerace Letter to NY PSC Regarding SQIP.pdf DocSize99.02 KB
328/13/2012 DoctypeComments DocTitleTown of Massena submits its comments regarding the quality of Verizon service in the town. FilingCompanyTown of Massena46 DocNameT Massena Ltr.pdf DocSize88.46 KB
337/30/2012 DoctypeCorrespondence DocTitleOAG submits supplemental evidence FilingCompanyNew York State Office of The Attorney General45 DocNameAG Supplemental 7-30-2012.pdf DocSize66.75 KB
347/30/2012 DoctypeComments DocTitleCWA Comments-batch - 4 FilingCompanyCommunications Workers of America43 DocNameComments CWA 4.pdf DocSize3.52 MB
357/30/2012 DoctypeComments DocTitleCWA Comments-batch - 1 FilingCompanyCommunications Workers of America43 DocNameComments CWA 1.pdf DocSize17.36 MB
367/30/2012 DoctypeComments DocTitleCWA Comments - batch 2 - 1 FilingCompanyCommunications Workers of America43 DocNameComments CWA 2_Part1.pdf DocSize20.76 MB
377/30/2012 DoctypeComments DocTitleCWA Comments - Batch 6 FilingCompanyCommunications Workers of America43 DocNameComments CWA 6.pdf DocSize2.46 MB
387/30/2012 DoctypeComments DocTitleCWA Comments - Batch 5 - 3 FilingCompanyCommunications Workers of America43 DocNameComments CWA 5_Part3.pdf DocSize3.83 MB
397/30/2012 DoctypeComments DocTitleCWA Comments - Batch 5 - 2 FilingCompanyCommunications Workers of America43 DocNameComments CWA 5_Part2.pdf DocSize10.05 MB
407/30/2012 DoctypeComments DocTitleCWA Comments - Batch 5 - 1 FilingCompanyCommunications Workers of America43 DocNameComments CWA 5_Part1.pdf DocSize12.84 MB
417/30/2012 DoctypeComments DocTitleCWA Comments - Batch 3 FilingCompanyCommunications Workers of America43 DocNameComments CWA 3.pdf DocSize12.83 MB
427/30/2012 DoctypeComments DocTitleCWA Comments - Batch 2 -2 FilingCompanyCommunications Workers of America43 DocNameComments CWA 2_Part2.pdf DocSize16.61 MB
437/16/2012 DoctypeComments DocTitleSupplemental Response of Verizon New York Inc. FilingCompanyVerizon New York Inc.42 DocName120716 Suppl. Resp. to AG Filing.pdf DocSize194.72 KB
447/16/2012 DoctypeComments DocTitleCONFIDENTIAL Attachment 2 to Supplemental Response of Verizon New York Inc. FilingCompanyVerizon New York Inc.42 DocName120716 Trade Secret Letter.pdf DocSize122.32 KB
457/16/2012 DoctypeComments DocTitleCONFIDENTIAL Attachment 1 to Supplemental Response of Verizon New York Inc. FilingCompanyVerizon New York Inc.42 DocName120716 Trade Secret Letter.pdf DocSize122.32 KB
467/6/2012 DoctypeComments DocTitleReply of NYS Attorney General to Verizon's Comments FilingCompanyNew York State Office of The Attorney General41 DocNameAG.pdf DocSize256.92 KB
477/3/2012 DoctypeLetters DocTitleAG-13 Attachment 4 to Verizon's June 29 Supplemental Response to the Attorney General's Third and Fourth Set of Interrogatories FilingCompanyVerizon New York Inc.40 DocName120703 Trade Secret Ltr (Staff).pdf DocSize123.02 KB
487/3/2012 DoctypeLetters DocTitleAG-11 Attachment to Verizon's June 29 Supplemental Response to the Attorney General's Third and Fourth Set of Interrogatories FilingCompanyVerizon New York Inc.40 DocName120703 Trade Secret Ltr (Staff).pdf DocSize123.02 KB
496/29/2012 DoctypeMotions DocTitleRequest for exception from disclosure FilingCompanyVerizon New York Inc.39 DocName120605 Trade Secret Ltr.pdf DocSize118.01 KB
506/26/2012 DoctypeLetters DocTitleVerizon's June 25 Response to the Attorney General's Fourth Set of Interrogatories FilingCompanyVerizon New York Inc.38 DocName120626 Trade Secret Ltr (Staff).pdf DocSize122.86 KB
516/26/2012 DoctypeLetters DocTitleVerizon's June 21 Supplemental Response to the Attorney General's Third Set of Interrogatories FilingCompanyVerizon New York Inc.38 DocName120626 Trade Secret Ltr (Staff).pdf DocSize122.86 KB
526/26/2012 DoctypeLetters DocTitleAG-13 Attachment 3 to Verizon's June 25 Response to the Attorney General's Fourth Set of Interrogatories FilingCompanyVerizon New York Inc.38 DocName120626 Trade Secret Ltr (Staff).pdf DocSize122.86 KB
536/26/2012 DoctypeLetters DocTitleAG-13 Attachment 2 to Verizon's June 25 Response to the Attorney General's Fourth Set of Interrogatories FilingCompanyVerizon New York Inc.38 DocName120626 Trade Secret Ltr (Staff).pdf DocSize122.86 KB
546/26/2012 DoctypeLetters DocTitleAG-13 Attachment 1 to Verizon's June 25 Response to the Attorney General's Fourth Set of Interrogatories FilingCompanyVerizon New York Inc.38 DocName120626 Trade Secret Ltr (Staff).pdf DocSize122.86 KB
556/11/2012 DoctypeComments DocTitleComments of Verizon New York Inc. in Opposition to the Petition of the Attorney General to Modify the Service Quality Improvement Plan FilingCompanyVerizon New York Inc.37 DocName120611 Response to AG Petition.pdf DocSize367.69 KB
566/5/2012 DoctypeMotions DocTitleRequest for exception from disclosure FilingCompanyVerizon New York Inc.36 DocName120605 Trade Secret Ltr.pdf DocSize118.01 KB
576/1/2012 DoctypeComments DocTitleLetter from James J. Gerace regarding SA-48 Performance in Upstate East Region in January 2012 FilingCompanyVerizon New York Inc.35 DocNameLetter from J Gerace Regarding SQIP.pdf DocSize99.21 KB
585/30/2012 DoctypeLetters DocTitleVerizon's March 7 Supplemental Response to the AG's Interrogatories FilingCompanyVerizon New York Inc.34 DocName120530 Trade Secret Ltr.pdf DocSize125.67 KB
595/30/2012 DoctypeLetters DocTitleVerizon's March 5 Response to the AG's Interrogatories FilingCompanyVerizon New York Inc.34 DocName120530 Trade Secret Ltr.pdf DocSize125.67 KB
605/30/2012 DoctypeMotions DocTitleRequest for exception from disclosure FilingCompanyVerizon New York Inc.34 DocName120530 Trade Secret Ltr.pdf DocSize125.67 KB
615/30/2012 DoctypeLetters DocTitleAttachment 1C to Verizon's March 5 Response to the AG's Interrogatories FilingCompanyVerizon New York Inc.34 DocName120530 Trade Secret Ltr.pdf DocSize125.67 KB
625/30/2012 DoctypeLetters DocTitleAttachment 1B to Verizon's March 5 Response to the AG's Interrogatories FilingCompanyVerizon New York Inc.34 DocName120530 Trade Secret Ltr.pdf DocSize125.67 KB
635/18/2012 DoctypeComments DocTitleCommunications Workers of America, District 1 submit comments in support of the Petition submitted by Attorney General Eric T. Schneiderman FilingCompanyCommunication Workers of America - District 133 DocNameCWA Comments to NYS PSC May 17.pdf DocSize591.16 KB
645/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 9 FilingCompanyCommunication Workers of America - District 133 DocName10-c-0202 CWA comments 2.pcf.pdf DocSize3.4 MB
655/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 8 FilingCompanyCommunication Workers of America - District 133 DocName10-c-0202 CWA comments 1.pdf DocSize2.49 MB
665/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 7 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 7.pdf DocSize14.61 MB
675/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 6-6 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 6_Part6.pdf DocSize213.7 KB
685/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 6-5 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 6_Part5.pdf DocSize8.03 MB
695/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 6-4 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 6_Part4.pdf DocSize7.31 MB
705/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 6-3 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 6_Part3.pdf DocSize6.78 MB
715/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 6-2 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 6_Part2.pdf DocSize7.13 MB
725/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 6-1 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 6_Part1.pdf DocSize8.89 MB
735/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 5-6 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 5_Part6.pdf DocSize413.29 KB
745/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 5-5 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 5_Part5.pdf DocSize8.07 MB
755/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 5-4 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 5_Part4.pdf DocSize7.79 MB
765/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 5-3 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 5_Part3.pdf DocSize5.95 MB
775/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 5-2 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 5_Part2.pdf DocSize5.85 MB
785/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 5-1 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 5_Part1.pdf DocSize5.31 MB
795/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 4 FilingCompanyCommunication Workers of America - District 133 DocNameCWA Comments 4.pdf DocSize17.95 MB
805/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 3 FilingCompanyCommunication Workers of America - District 133 DocNameCWA Comments 3.pdf DocSize24.71 MB
815/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 2-6 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 2_Part6.pdf DocSize41.71 KB
825/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 2-5 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 2_Part5.pdf DocSize9.93 MB
835/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 2-4 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 2_Part4.pdf DocSize9.64 MB
845/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 2-3 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 2_Part3.pdf DocSize6.19 MB
855/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 2-2 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 2_Part2.pdf DocSize3.09 MB
865/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 2-1 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 2_Part1.pdf DocSize5.08 MB
875/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 17 FilingCompanyCommunication Workers of America - District 133 DocName10-c-0202 Communication Workers of America 6.pdf DocSize10.55 MB
885/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 16 FilingCompanyCommunication Workers of America - District 133 DocName10-c-0202 Communication Workers of America 2.pdf DocSize24.96 MB
895/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 15 FilingCompanyCommunication Workers of America - District 133 DocName10-c-0202 Communication Workers of America 1.pdf DocSize21.1 MB
905/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 14 FilingCompanyCommunication Workers of America - District 133 DocName10-C-0202 CWA comments 7.pdf DocSize5.28 MB
915/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 13 FilingCompanyCommunication Workers of America - District 133 DocName10-C-0202 CWA comments 6.pdf DocSize3.03 MB
925/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 12 FilingCompanyCommunication Workers of America - District 133 DocName10-C-0202 CWA comments 5.pdf DocSize5.95 MB
935/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 11 FilingCompanyCommunication Workers of America - District 133 DocName10-C-0202 CWA comments 4.pdf DocSize3.17 MB
945/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 10 FilingCompanyCommunication Workers of America - District 133 DocName10-C-0202 CWA comments 3.pdf DocSize4.2 MB
955/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 1 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 1.pdf DocSize19.2 MB
965/18/2012 DoctypePublic Comments DocTitleCWA District 1 Comments Batch 1 FilingCompanyCommunication Workers of America - District 133 DocNameCWA comments 1.pdf DocSize19.2 MB
975/17/2012 DoctypeComments DocTitleAARP New York, Align-NY, Center for Working Families, Citizen Action of New York, Common Cause / NY, CWA District 1, Consumer Union, New York Public Interest Research Group and New York State Alliance for Retired Americans submit comments in support of Attorney General Schneidermans's findings and recommendations. FilingCompanyAARP New York, Center for Working Families32 DocSize91.03 KB
985/11/2012 DoctypeNotices DocTitleVerizon New York Inc., Notice Directing Verizon New York Inc. to Respond to the Attorney General's Petition and Inviting Comments FilingCompanyPublic Service Commission31 DocName10c0202_SQIP Final Notice.pdf DocSize42.02 KB
994/25/2012 DoctypePetitions DocTitlePetition of Attorney General Eric T. Schneiderman to Modify the Verizon Service Qulaity Improvement Plan FilingCompanyNew York State Office of The Attorney General29 DocNameSQIP Petition - 4-25-12.pdf DocSize312.49 KB
1004/25/2012 DoctypeCorrespondence DocTitleAG's Second Set of Information Requests to Verizon FilingCompanyNew York State Office of The Attorney General29 DocNameba2b5cec-229b-456b-b4f9-f4c19fef842e.pdf DocSize11.63 KB
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