New York State Department of Public Service





- Matter Master: 09-02500/10-C-0202
Matter Number: 09-02500 Case Number: 10-C-0202
Industry Affected: Communication Company/Organization:
Verizon New York Inc.
Matter Type: Investigation Matter Subtype: Company Specific
Expand Related Matter/Case No:

Document Type: Document Classification Help
Sr.No.Date FiledDocument TypeDocument TitleFiling On Behalf OfItem No.File Name File Size
1 1/26/2017 Orders Order Granting Waiver Requests
Public Service Commission 73 562 10-C-0202.pdf 219.6 KB
2 10/5/2016 Comments Reply of Verizon New York Inc. to the Comments of Attorney General Eric T. Schneiderman
Verizon New York Inc. 72 161005 Reply Filing.pdf 27.73 KB
3 10/3/2016 Comments Comments of the New York Attorney General
New York State Office of The Attorney General 71 10-3-16 NYAG Comments.pdf 30.31 KB
4 9/21/2016 Notices 10-C-0202 Notice Seeking Comment
Public Service Commission 70 10-C-0202 Notice Seeking Comment .pdf 160.38 KB
5 8/1/2016 Petitions Petition of Verizon New York Inc. for a Waiver of Certain Performance Standards under the Company's Service Quality Improvement Plan for the Months of April - June 2016
Verizon New York Inc. 69 160801 Waiver Petition.pdf 238.62 KB
6 5/2/2016 Correspondence Letter Regarding March OOS Miss in New York City
Verizon New York Inc. 68 Verizon_Letter_to_K_Geduldig_Re_March_OOS_Miss_in_NYC.pdf 221.43 KB
7 2/24/2016 Motions Request for Exception from Disclosure
Verizon New York Inc. 67 160224 Confidentiality Request (Staff Request).pdf 30.39 KB
8 2/24/2016 Reports 160224 Redacted Company Region - CTRR OOS24 SA48 MTTR - Adjust Unadjust
Verizon New York Inc. 67 160224 Redacted Company Region - CTRR OOS24 SA48 MTTR - Adjust Unadjust.pdf 93.63 KB
9 2/23/2016 Reports 160223 Redacted Company Region - CTRR OOS24 SA48 MTTR - Adjust & Unadjust
Verizon New York Inc. 66 160223 Redacted Company Region - CTRR OOS24 SA48 MTTR - Adjust & Unadjust.pdf 100.82 KB
10 2/23/2016 Reports 160223 Confidentiality Request (Staff Request)
Verizon New York Inc. 66 160223 Confidentiality Request (Staff Request).pdf 30.38 KB
11 4/17/2015 Correspondence Letter to Staff regarding OOS>24 Miss in NYS
Verizon New York Inc. 65 Letter to Staff re OOS24 Miss in NYC.pdf 47.76 KB
12 4/16/2015 Motions Request for Exception from Disclosure
Verizon New York Inc. 64 150416 Confidentiality Request.pdf 43.54 KB
13 4/16/2015 Reports 150416 Response to Staff (Redacted)
Verizon New York Inc. 64 150416 Response to Staff (Redacted).pdf 7.87 KB
14 10/9/2014 Reports Response to Staff Request
Verizon New York Inc. 63 141009 Request for Confidential Treatment.pdf 30.35 KB
15 5/6/2014 Letters Response to Staff
Verizon New York Inc. 62 140429.Verizon Response Letter.pdf 50.3 KB
16 5/1/2014 Motions Request for exception from disclosure
Verizon New York Inc. 61 140430 Trade Secret Ltr.pdf 22.46 KB
17 2/7/2014 Correspondence Verizon's Letter Regarding its OOS 24 Performance in NYC in January 2014
Verizon New York Inc. 60 140207 Letter to PSC re Jan OOS24.pdf 20.86 KB
18 8/23/2013 Correspondence Verizon's Letter Regarding its OOS 24 Performance in NYC in July 2013.
Verizon New York Inc. 59 130823 Letter to PSC re July OOS24.pdf 22.01 KB
19 5/17/2013 Reports Verizon New York Inc., Quality of Service Provided by Local Exchange Companies in New York State, First Quarter 2013 Service Quality Report
Public Service Commission 58 501_13c0161 Report FINAL.pdf 223.59 KB
20 5/15/2013 Correspondence Letter from James J. Gerace regarding OOS-24 performance in New York City from January to April 2013
Verizon New York Inc. 57 130515 Letter from J Gerace Regarding SQIP.pdf 34.95 KB
21 4/19/2013 Orders Verizon Service Quality Improvement Plan, Order Granting Request
Public Service Commission 56 501_10c0202.pdf 25.01 KB
22 2/28/2013 Petitions Petition of Verizon New York Inc. for a Waiver of Certain Fourth-Quarter 2012 Results under the Service Quality Improvement Plan
Verizon New York Inc. 55 130228 Petition for a Waiver.pdf 208.75 KB
23 2/28/2013 Petitions Appendices to Petition for Waiver
Verizon New York Inc. 55 130228 Petition for a Waiver (APPENDICES).pdf 326.01 KB
24 2/25/2013 Comments Comments of Verizon New York Inc. on Proposed Changes in the Regulation of the Quality of Service Provided to Core and Small Business Customers
Verizon New York Inc. 54 130225 Verizon Comments.pdf 178.27 KB
25 2/8/2013 Rulings Verizon New York Inc., Ruling on Extension of Time.
Public Service Commission 53 10c0202 Extension Letter.pdf 24.37 KB
26 2/7/2013 Correspondence Verizon Request for Extension
Verizon New York Inc. 52 130207 Extension Request.pdf 111.64 KB
27 1/18/2013 Orders Verizon New York Inc., Order Resolving Petition and Requiring Further Investigation
Public Service Commission 51 501B_10c0202.pdf 73.73 KB
28 1/18/2013 Notices Verizon New York Inc., Notice Requesting Comments on Tariff Modifications and Business Lines
Public Service Commission 50 501A_10c0202.pdf 50 KB
29 12/10/2012 Letters Verizon New York Inc., Letter to Mr. James J. Gerace, President, New York Region, from Jaclyn A. Brilling, Secretary, Regarding Service Quality Improvement Plan
Public Service Commission 49 10-C-0202 Gerace.pdf 39.26 KB
30 11/28/2012 Reports Verizon New York Inc., Service Quality Improvement Plan, Order to Show Cause
Public Service Commission 48 565_10c0202.pdf 27.35 KB
31 11/26/2012 Comments Letter from James J. Gerace regarding OOS-24 performance in New York City in July 2012
Verizon New York Inc. 47 121126 Gerace Letter to NY PSC Regarding SQIP.pdf 99.02 KB
32 8/13/2012 Comments Town of Massena submits its comments regarding the quality of Verizon service in the town.
Town of Massena 46 T Massena Ltr.pdf 88.46 KB
33 7/30/2012 Correspondence OAG submits supplemental evidence
New York State Office of The Attorney General 45 AG Supplemental 7-30-2012.pdf 66.75 KB
34 7/30/2012 Comments CWA Comments-batch - 4
Communications Workers of America 43 Comments CWA 4.pdf 3.52 MB
35 7/30/2012 Comments CWA Comments-batch - 1
Communications Workers of America 43 Comments CWA 1.pdf 17.36 MB
36 7/30/2012 Comments CWA Comments - batch 2 - 1
Communications Workers of America 43 Comments CWA 2_Part1.pdf 20.76 MB
37 7/30/2012 Comments CWA Comments - Batch 6
Communications Workers of America 43 Comments CWA 6.pdf 2.46 MB
38 7/30/2012 Comments CWA Comments - Batch 5 - 3
Communications Workers of America 43 Comments CWA 5_Part3.pdf 3.83 MB
39 7/30/2012 Comments CWA Comments - Batch 5 - 2
Communications Workers of America 43 Comments CWA 5_Part2.pdf 10.05 MB
40 7/30/2012 Comments CWA Comments - Batch 5 - 1
Communications Workers of America 43 Comments CWA 5_Part1.pdf 12.84 MB
41 7/30/2012 Comments CWA Comments - Batch 3
Communications Workers of America 43 Comments CWA 3.pdf 12.83 MB
42 7/30/2012 Comments CWA Comments - Batch 2 -2
Communications Workers of America 43 Comments CWA 2_Part2.pdf 16.61 MB
43 7/16/2012 Comments Supplemental Response of Verizon New York Inc.
Verizon New York Inc. 42 120716 Suppl. Resp. to AG Filing.pdf 194.72 KB
44 7/16/2012 Comments CONFIDENTIAL Attachment 2 to Supplemental Response of Verizon New York Inc.
Verizon New York Inc. 42 120716 Trade Secret Letter.pdf 122.32 KB
45 7/16/2012 Comments CONFIDENTIAL Attachment 1 to Supplemental Response of Verizon New York Inc.
Verizon New York Inc. 42 120716 Trade Secret Letter.pdf 122.32 KB
46 7/6/2012 Comments Reply of NYS Attorney General to Verizon's Comments
New York State Office of The Attorney General 41 AG.pdf 256.92 KB
47 7/3/2012 Letters AG-13 Attachment 4 to Verizon's June 29 Supplemental Response to the Attorney General's Third and Fourth Set of Interrogatories
Verizon New York Inc. 40 120703 Trade Secret Ltr (Staff).pdf 123.02 KB
48 7/3/2012 Letters AG-11 Attachment to Verizon's June 29 Supplemental Response to the Attorney General's Third and Fourth Set of Interrogatories
Verizon New York Inc. 40 120703 Trade Secret Ltr (Staff).pdf 123.02 KB
49 6/29/2012 Motions Request for exception from disclosure
Verizon New York Inc. 39 120605 Trade Secret Ltr.pdf 118.01 KB
50 6/26/2012 Letters Verizon's June 25 Response to the Attorney General's Fourth Set of Interrogatories
Verizon New York Inc. 38 120626 Trade Secret Ltr (Staff).pdf 122.86 KB
51 6/26/2012 Letters Verizon's June 21 Supplemental Response to the Attorney General's Third Set of Interrogatories
Verizon New York Inc. 38 120626 Trade Secret Ltr (Staff).pdf 122.86 KB
52 6/26/2012 Letters AG-13 Attachment 3 to Verizon's June 25 Response to the Attorney General's Fourth Set of Interrogatories
Verizon New York Inc. 38 120626 Trade Secret Ltr (Staff).pdf 122.86 KB
53 6/26/2012 Letters AG-13 Attachment 2 to Verizon's June 25 Response to the Attorney General's Fourth Set of Interrogatories
Verizon New York Inc. 38 120626 Trade Secret Ltr (Staff).pdf 122.86 KB
54 6/26/2012 Letters AG-13 Attachment 1 to Verizon's June 25 Response to the Attorney General's Fourth Set of Interrogatories
Verizon New York Inc. 38 120626 Trade Secret Ltr (Staff).pdf 122.86 KB
55 6/11/2012 Comments Comments of Verizon New York Inc. in Opposition to the Petition of the Attorney General to Modify the Service Quality Improvement Plan
Verizon New York Inc. 37 120611 Response to AG Petition.pdf 367.69 KB
56 6/5/2012 Motions Request for exception from disclosure
Verizon New York Inc. 36 120605 Trade Secret Ltr.pdf 118.01 KB
57 6/1/2012 Comments Letter from James J. Gerace regarding SA-48 Performance in Upstate East Region in January 2012
Verizon New York Inc. 35 Letter from J Gerace Regarding SQIP.pdf 99.21 KB
58 5/30/2012 Letters Verizon's March 7 Supplemental Response to the AG's Interrogatories
Verizon New York Inc. 34 120530 Trade Secret Ltr.pdf 125.67 KB
59 5/30/2012 Letters Verizon's March 5 Response to the AG's Interrogatories
Verizon New York Inc. 34 120530 Trade Secret Ltr.pdf 125.67 KB
60 5/30/2012 Motions Request for exception from disclosure
Verizon New York Inc. 34 120530 Trade Secret Ltr.pdf 125.67 KB
61 5/30/2012 Letters Attachment 1C to Verizon's March 5 Response to the AG's Interrogatories
Verizon New York Inc. 34 120530 Trade Secret Ltr.pdf 125.67 KB
62 5/30/2012 Letters Attachment 1B to Verizon's March 5 Response to the AG's Interrogatories
Verizon New York Inc. 34 120530 Trade Secret Ltr.pdf 125.67 KB
63 5/18/2012 Comments Communications Workers of America, District 1 submit comments in support of the Petition submitted by Attorney General Eric T. Schneiderman
Communication Workers of America - District 1 33 CWA Comments to NYS PSC May 17.pdf 591.16 KB
64 5/18/2012 Public Comments CWA District 1 Comments Batch 9
Communication Workers of America - District 1 33 10-c-0202 CWA comments 2.pcf.pdf 3.4 MB
65 5/18/2012 Public Comments CWA District 1 Comments Batch 8
Communication Workers of America - District 1 33 10-c-0202 CWA comments 1.pdf 2.49 MB
66 5/18/2012 Public Comments CWA District 1 Comments Batch 7
Communication Workers of America - District 1 33 CWA comments 7.pdf 14.61 MB
67 5/18/2012 Public Comments CWA District 1 Comments Batch 6-6
Communication Workers of America - District 1 33 CWA comments 6_Part6.pdf 213.7 KB
68 5/18/2012 Public Comments CWA District 1 Comments Batch 6-5
Communication Workers of America - District 1 33 CWA comments 6_Part5.pdf 8.03 MB
69 5/18/2012 Public Comments CWA District 1 Comments Batch 6-4
Communication Workers of America - District 1 33 CWA comments 6_Part4.pdf 7.31 MB
70 5/18/2012 Public Comments CWA District 1 Comments Batch 6-3
Communication Workers of America - District 1 33 CWA comments 6_Part3.pdf 6.78 MB
71 5/18/2012 Public Comments CWA District 1 Comments Batch 6-2
Communication Workers of America - District 1 33 CWA comments 6_Part2.pdf 7.13 MB
72 5/18/2012 Public Comments CWA District 1 Comments Batch 6-1
Communication Workers of America - District 1 33 CWA comments 6_Part1.pdf 8.89 MB
73 5/18/2012 Public Comments CWA District 1 Comments Batch 5-6
Communication Workers of America - District 1 33 CWA comments 5_Part6.pdf 413.29 KB
74 5/18/2012 Public Comments CWA District 1 Comments Batch 5-5
Communication Workers of America - District 1 33 CWA comments 5_Part5.pdf 8.07 MB
75 5/18/2012 Public Comments CWA District 1 Comments Batch 5-4
Communication Workers of America - District 1 33 CWA comments 5_Part4.pdf 7.79 MB
76 5/18/2012 Public Comments CWA District 1 Comments Batch 5-3
Communication Workers of America - District 1 33 CWA comments 5_Part3.pdf 5.95 MB
77 5/18/2012 Public Comments CWA District 1 Comments Batch 5-2
Communication Workers of America - District 1 33 CWA comments 5_Part2.pdf 5.85 MB
78 5/18/2012 Public Comments CWA District 1 Comments Batch 5-1
Communication Workers of America - District 1 33 CWA comments 5_Part1.pdf 5.31 MB
79 5/18/2012 Public Comments CWA District 1 Comments Batch 4
Communication Workers of America - District 1 33 CWA Comments 4.pdf 17.95 MB
80 5/18/2012 Public Comments CWA District 1 Comments Batch 3
Communication Workers of America - District 1 33 CWA Comments 3.pdf 24.71 MB
81 5/18/2012 Public Comments CWA District 1 Comments Batch 2-6
Communication Workers of America - District 1 33 CWA comments 2_Part6.pdf 41.71 KB
82 5/18/2012 Public Comments CWA District 1 Comments Batch 2-5
Communication Workers of America - District 1 33 CWA comments 2_Part5.pdf 9.93 MB
83 5/18/2012 Public Comments CWA District 1 Comments Batch 2-4
Communication Workers of America - District 1 33 CWA comments 2_Part4.pdf 9.64 MB
84 5/18/2012 Public Comments CWA District 1 Comments Batch 2-3
Communication Workers of America - District 1 33 CWA comments 2_Part3.pdf 6.19 MB
85 5/18/2012 Public Comments CWA District 1 Comments Batch 2-2
Communication Workers of America - District 1 33 CWA comments 2_Part2.pdf 3.09 MB
86 5/18/2012 Public Comments CWA District 1 Comments Batch 2-1
Communication Workers of America - District 1 33 CWA comments 2_Part1.pdf 5.08 MB
87 5/18/2012 Public Comments CWA District 1 Comments Batch 17
Communication Workers of America - District 1 33 10-c-0202 Communication Workers of America 6.pdf 10.55 MB
88 5/18/2012 Public Comments CWA District 1 Comments Batch 16
Communication Workers of America - District 1 33 10-c-0202 Communication Workers of America 2.pdf 24.96 MB
89 5/18/2012 Public Comments CWA District 1 Comments Batch 15
Communication Workers of America - District 1 33 10-c-0202 Communication Workers of America 1.pdf 21.1 MB
90 5/18/2012 Public Comments CWA District 1 Comments Batch 14
Communication Workers of America - District 1 33 10-C-0202 CWA comments 7.pdf 5.28 MB
91 5/18/2012 Public Comments CWA District 1 Comments Batch 13
Communication Workers of America - District 1 33 10-C-0202 CWA comments 6.pdf 3.03 MB
92 5/18/2012 Public Comments CWA District 1 Comments Batch 12
Communication Workers of America - District 1 33 10-C-0202 CWA comments 5.pdf 5.95 MB
93 5/18/2012 Public Comments CWA District 1 Comments Batch 11
Communication Workers of America - District 1 33 10-C-0202 CWA comments 4.pdf 3.17 MB
94 5/18/2012 Public Comments CWA District 1 Comments Batch 10
Communication Workers of America - District 1 33 10-C-0202 CWA comments 3.pdf 4.2 MB
95 5/18/2012 Public Comments CWA District 1 Comments Batch 1
Communication Workers of America - District 1 33 CWA comments 1.pdf 19.2 MB
96 5/18/2012 Public Comments CWA District 1 Comments Batch 1
Communication Workers of America - District 1 33 CWA comments 1.pdf 19.2 MB
97 5/17/2012 Comments AARP New York, Align-NY, Center for Working Families, Citizen Action of New York, Common Cause / NY, CWA District 1, Consumer Union, New York Public Interest Research Group and New York State Alliance for Retired Americans submit comments in support of Attorney General Schneidermans's findings and recommendations.
AARP New York, Center for Working Families 32 91.03 KB
98 5/11/2012 Notices Verizon New York Inc., Notice Directing Verizon New York Inc. to Respond to the Attorney General's Petition and Inviting Comments
Public Service Commission 31 10c0202_SQIP Final Notice.pdf 42.02 KB
99 4/25/2012 Petitions Petition of Attorney General Eric T. Schneiderman to Modify the Verizon Service Qulaity Improvement Plan
New York State Office of The Attorney General 29 SQIP Petition - 4-25-12.pdf 312.49 KB
100 4/25/2012 Correspondence AG's Second Set of Information Requests to Verizon
New York State Office of The Attorney General 29 ba2b5cec-229b-456b-b4f9-f4c19fef842e.pdf 11.63 KB
 
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